Help and Support

Privacy Notice

All personal details entered on the websites of Matteo Filla, will be used exclusively to deliver the goods ordered.

The details of your credit card is not processed by Matteo Filla, but directly from the Internet Payment Service Provider via a secure connection, Matteo Filla does not record, nor sees your credit card number.

How to Delete my Personal Data?

  • Once you have collected the parcel – after 40 days – or Once your unpaid order is cancelled – after 14 days – you can cancel – by yourself – your personal information:
    -Login and access your address book and Replace the data with “XXXXXX”
    -Access your order history, there is a button to replace your details with “XXXXXX”